I renewed my contract b4 my ensemble migration to keep that credit, but it disappeared on ensemble migration.

As they can’t seem to give recuring credits anymore, they credited me $120 for the life of the contract worth of credits. Which seems like a worthwhile compromise.

However, that just means when I want to renew in 2 years there wont really be a record of this so would be hard to get it renewed

Any ideas on how to proceed?

Now that my contract ended last month, I’m interested in getting some new phones. Would I have a good chance of getting any of the smartphones for free or close to free?

I haven’t been keeping up with this stuff, so I’m not sure what retentions is doing right now. Are they tighter with discounts on phones and stuff?

I would like to get a new phone in June and have always gone the traditional route of getting a discount and signing on to a new 2 year contract. I’ve always liked my Sanyo phone and am thinking about getting the Katana II as a replacement. At the same time, I’m curious about the smartphones and might be willing to switch to the Palm Centro. I am worried about the increase in cost (both to get the smartphone and having to sign up for data plan to accomodate what the smartphone can do). I’ve liked Sprint, but at this point, am willing to switch (I just moved to a new city and don’t mind getting a new number) to a different carrier to get the better deal.

Here are my questions:

1) Is Sanyo coming out with any new phones I should wait for?
2) What’s your suggestion for contacting Sprint to see if I can get a deal for a bigger discount on a smartphone and/or switching to a new plan? What might I be elegible for?
3) I was at RadioShack and noticed that the discount on new phones for existing customers is much bigger if you wait until you have 23+ on the current phone/plan. Would this be the best option?

Thanks for all the great support. I’m going to go browse around more to see if I can find some of my answers.

Cheers.

I really need help getting a deal with this phone, what do you guys think my best course of action is?

I’m planning on adding a third line to our family plan and already have a phone for that line, so I’m hoping to use the third line as a leverage. I’ve been a Sprint customer for almost 6 years now and I purchased two Moto Qs from Sprint roughly a year ago, and they both are crap.

Ideal price: $99

Thanks!

One of my lines:
-Sero phone only plan 1250 mins for $49.99
-Blackberry data plan for $30.00
- PCS monthly discount (10% off)
- Nationwide volume discount (25% off)

As most of you know, new billing system doesn’t allow for discounts with certain plans. I am being told I have to either give up sero and continue receiving the discounts or continue on sero with no discounts.

What would you do?

Do you think they would work with me and give me something similar to:
-swap my blackberry phone for a non-blackberry phone
-Sero plan
-free 500 text
-free sprint navigation

Been a long time lurker here, thanks for all the wonderful info but now I have a question of my own.

I’ve been a Sprint customer for 10-11 years. My first plan was the 20 minutes for $17.99 — anyway..

I’ve had the same plan for probably 8 years. It’s an old employee plan that I got when I used to sell Sprint phones. My plan is the following..

$15 for 750 anytime
$5 for 300 SMS Messages
$10 for 1000 night and weekends

I don’t get any discount or anything, as where I see some people get a 10% off loyalty thing (valued customer)

That’s it, and while it’s a good plan, I have no data, and have to watch my text messages. 95% of my phone usage is text messaging, and would be with web access if I had a plan that didn’t charge me for it.

I’m really looking at the BlackBerry Curve. So, my question is what is the best way to approach this? Should I call customer service first? Should I just call Sprint and say I want to get info on canceling to talk to a retention person?

The phone I have now has almost no battery life, and isn’t very good overall. I’m 2 months away from qualifying for a new phone with a 2 year contract deal, and when I called the normal customer service line they told me that I’m SOL and need to wait the 2 months to upgrade. He even told me to go to eBay to get a new battery.

Thanks for the advice everyone!

THE SITE IS HERE: http://www.mynextelbonus.com/

Registration is here: http://mynextelbonus.com/Registration.aspx

This is a LEGITAMITE offer - just to let everyone know. And is NOT to be confused with http://www.nextelbonus.com

(www.mysprintbonus, and www.sprintbonus.com are respectivly the same).

Hope this helps some of you.

SNI.SRD

PS: For the skeptics. The WhoIs lookup provides me with:

Registrant:
Sprint Communications Company L.P.
(DOM-1412550)
MAILSTOP: KSOPHJ0114 - 1A412
6130 SPRINT PKWY
Overland Park
KS
66251-3380
US