To set it up, here is the current situation. I originally opened a line with Sprint in 2001. I was on my own for a few years, and then I switched to a line on my family’s account in 2005. I am currently still on that plan (they have 5 lines). In February of this year, my Treo bit the dust, and I needed to get a new phone (no insurance, which I now have). As such, I went with a Rumor and signed a new two year contract. Now, I have recently graduated and it would be nice to have a smartphone for work, but I cannot afford one sans rebates. I am considering my options, but I am thinking of opening my own account once again, and having my line and one other. I will probably go with a BB Curve and an Instinct, and the 129.99 talk/message/data share plan. The second line is for someone else who does not need a smartphone.

The problem with this is that I will still have the line on my family’s account until Feb. 2010 at $12/month, or I can pay the $200 ETF. Does anyone see any options or solutions I am missing here? Do you think Sprint would be willing to work with me since I have been a customer for 7 years.

In addition, I am looking at getting a phone-as-modem plan for the Curve. How does this addition to a plan normally work, and is the price negotiable?

I appreciate any feedback/suggestions, and please let me know if you need any more info.

I have 2 line on Free and Clear 1000 + BB Pack for one of the lines.

B/c of a mishap by sprint I was offered a new "fulfillment" date. I decided to go with that option and requested that the representative send me an e-mail to that effect, which she did. Thereafter, for a few moths when I went to my sprint account page it did reflect the new OOC date of 9/21/2008 for both phones. Then, all the sudden, the OOC date on my BB changed to the original OOC date in the year 2010. The OOC for the second line remain accurate reflecting the new date promised. Please note I did not change my account in any way. I did not add any services.

I called in several times and talked to sprint about it. All of the representitives I talked to do admit to seeing this being promised to me in the notes, but say that they can’t change it in the system. I have the original e-mail from the Retention rep but not sure what to do.

I e-mailed that rep, and got a reply that she would call me, this was about 2 wks ago. I tried again, and have not heard from her.

This is excactly the type of stuff that makes it so frustrating with dealing w/ Sprint.

Any advice on how to proceed would be appreciated. I just want to be OOC when I was promised so that I can make a decision if I want to remain w/ sprint or jump ship. Thanks in advance,

I was wondering, what $40/month plans are there and will I have any luck asking for them? I’ve seen a 1,000 minute/$40 month plan and a 720 minute/$40 month plan. I’m just going to say that I was offered this at one point but declined because I didn’t need the extra minutes, now I do. How possible now is it to have bonus minutes added to your plan? Say 100-150? That might do it for me as well.

Before going out of contract, I had:
* 2000 anytime minutes
* 2 extra lines for $20 total
* Unlimited free standard vision with picture mail on all phones
* Unlimited free FIMF
* Free unlimited texts (or a big enough number of free texts) on each phone
* $10 monthly for unlimited nights and weekends
* $10 monthly nights at 6pm with a $10 monthly credit
* $5 unlimited roaming with a $5 monthly credit
* 12% discount through my employer

When I (accidentally) went out of contract, the $10+$5 of monthly credits went away, and I now only get 1 minute of FIMF.

What I’d like to do:
* Add 1 additional line to my plan (should be at $10/mo, I think — does anyone know differently?)
* Get new phones for the 3 existing lines while keeping my free vision
* Either get back the monthly credits (seems unlikely), or drop those two features.

What’s the best way to go about this (ie, the order of the phone calls or visits to stores I should make)? Do I get the new phones first, or renew the contract first? Buy the phones in a store and have them activate there, or buy online and do an ESN swap, or what?

I’ve been reading around the forums for a decent part of the past week and haven’t been able to figure out what the best course of action would be.

Thanks in advance!!

* Sprint Power Pack Plan
* Line 1: $149.99 Minimum Monthly Charge
* Line 2: Free
* Lines 3: $9.99
* 3000 Included Anytime Minutes
* Unlimited Sprint Mobile to Mobile
* Nationwide Long Distance Included
* Unlimited Night & Weekend Mins. Included
* Nights: M-Th 7PM-7AM Wknd: F 7PM-M 7AM
* Caller ID
* Call Waiting
15% loyalty discount, 500 free texts for lines 2-3, $10 vision for line 2-3

Ive been a customer for 10+ years, always paid on time.

Id like to upgrade all current phones (2 Blades, 1 Moto Q) to either 3 instincts or 2 Instincts/1 Blackberry.

Also, Id like to increase the loyalty discount to 20% or more/get more credits.

Is any of this reasonable with teh new Sprint system? Any tips..etc is appreciated.

THANKS!